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The Goal A Process of Ongoing Improvement Eliyahu M Goldratt Jeff Cox 9780884271956 Books

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The Goal A Process of Ongoing Improvement Eliyahu M Goldratt Jeff Cox 9780884271956 Books

Interesting text book/novel. Rather than explain technical terms about process flow and constraints, a middle aged manager discovers them himself while going through a divorce and possibly facing his plant closing. Not sure this would teach someone from scratch what a bottle neck was or what throughput is, but it certainly brings it to life. Not exactly a riveting novel either, but I was glad that our friend Alex got a happy ending all around so some investment in characters. I am a big fan of real life problems instead of dry formulas for explaining things so this really satisfies on that level


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The Goal A Process of Ongoing Improvement Eliyahu M Goldratt Jeff Cox 9780884271956 Books Reviews

I am reading this having already read Gene Kim's "The Phoenix Project." As you might expect, I am in IT - so why read this? In short, I think the novel does a fantastic job of introducing the down-sides of "Taylorist" management approaches, even in manufacturing, which is what Taylorism was developed for in the first place. By presenting the material in the form of a novel with a clear narrative path, it presents the basic ideas and some of their most important implications in an easily-digested and enjoyable way. You can then go on and read some of the excellent nonfiction literature on Lean that is targeted at your type of business and start with a intuition about where things can go, making that literature easier to digest and understand. (As an example, I read Reinertson's excellent "Principles of Product Development Flow" before reading this. I understood in an "I can apply these ideas" way about 30% of the work, and kinda-sorta got the rest. AFTER reading this book and seeing a bigger picture, much more of his theory makes sense to me in a way that I can actually use it now.)

The book has a few dings against it - mostly simply that it is dated. The deteriorating relationship with his stay-at-home wife is realistic for the time in which the book was written - but it smacks of 1986 now. (This from a guy who got married in 1986...) While it is a bit of a distraction, it does help the book make the point that improving things at work in the right way can and does improve people's outside-of-work lives in very real ways. You will not get that empathetic viewpoint from the nonfiction literature on the subject, so the inclusion is still a strength - it is just that the content has not aged all that well.

On the positive side, it swings into other ideas too. The discussion of how traditional accounting rules and consequential financial controls can create a set of counterproductive incentives is telling, and presages by a couple of decades the work being done now in the Beyond Budgeting movement. So it is a great jumping-off point for that too.

Both this book and "The Phoenix Project" are pretty easy reads. If you gun through both over a weekend or two you will be able to see how the principles of Lean developed in manufacturing can be applied to other kinds of work.
This is one of the best business books I’ve ever read. Definitely in my top 5 along with Good to Great, The Leadership Challenge, Visioneering and Crossing the Chasm. If you do anything in manufacturing, distribution, production, supply chain management or are trying to improve operations, READ THIS BOOK! You won’t regret it. It’s applicable the minute you finish it. And because of the way it’s written, you won’t forget the primary points of he book.
It is interesting that I already had this book in my hands three times and realizing that it was about manufacturing I just kept putting it back on the shelves of bookstores. What could be interesting or relevant from a book about a manufacturing plant that I could apply to my own interest that is healthcare management? But then a consultant came to help us and when I asked him about his most favorite books, he recommended this one. So fourth time is a charm, I finally bought it on . It was a most pleasant surprise. Discovering that the one and only Goal of any business is making money and this could only be achieved by a smooth Flow of the production and our most important management task is to prevent any resistance slowing it was eye opening. It is ironic that main character Rogo's competitor, Smyth seems to be a fanatic of various metrics and data while ignoring commonsense approach that mysterious mentor Jonah dispenses or induces intermittently. It is also ironic that I see an all too familiar approach of a local hospital in healthcare delivery. Management here seems to be mesmerized by metrics while ignoring a more commonsense and human-centered approach. Yes, they are fascinated with speed, but fast does not necessarily equates harmonic and quality flow. It would have been so great if Goldratt had a chance to provide his insights into healthcare! Closest he got to this is possibly his book about retail, "Isn't It Obvious?". In any case I am moving on to his book "The Choice" with great anticipation.
Interesting text book/novel. Rather than explain technical terms about process flow and constraints, a middle aged manager discovers them himself while going through a divorce and possibly facing his plant closing. Not sure this would teach someone from scratch what a bottle neck was or what throughput is, but it certainly brings it to life. Not exactly a riveting novel either, but I was glad that our friend Alex got a happy ending all around so some investment in characters. I am a big fan of real life problems instead of dry formulas for explaining things so this really satisfies on that level